About Us

American Business Machines has been serving the Tri-State area since 1987. We are family owned and operated and strive to treat our clients like part of the family. The digital office is not new to our organization. We have been providing cost effective digital document solutions since the introduction of digital equipment. Service is not just a department in our company, nor is it just a technician with a toolbox. Service is the attitude our entire company takes on at your moment of need. We understand that when your systems stop working, it is not only frustrating but can cost your organization valuable time and money.

Our Service Area:

Main Office in Barboursville, WV

We serve the black/white and color copier, printer, and multifunction machine needs in the following markets:

Pikeville , Paintsville, Prestonsburg, and Ashland KY

Huntington, Barboursville, Logan, Williamson, Hamlin, and Wayne, WV

South Point, Ironton, and Chesapeake, OH

We take great pride in all of our products and services!

Technical Training

Our technicians are factory trained and up to date on the latest technologies. We have manufacturer support to solve any issues that can not be resloved in house. We stock consumable items, and a wide range of high mortality parts, which ensure that all models we service are maintained running optimally.

Our technicians receive the most extensive dealer training from our manufacturers. Each technician is required to successfully complete ongoing training both in-house and in a classroom setting to maintain certification.

Service Dispatch

All of our technicians have smart phones so there is no delay in responding to your service requests. Technicians are dispatched based on our nearest service location to your organization. This assures that you will have a technician responding to your location that is both familiar with your company and the equipment you use.

Each technician arrives with a variety of common parts and consumables to achieve our goal of first-visit resolution.

Service Plans

At American Business Machines we offer a wide range of service support options. We want to work with you to create a plan that works best for your company and your budget. We can service your equipment on a time and material basis, or under a full maintenance program that covers everything except paper or tailor a plan to fit your unique needs. Contact us today for a no-cost analysis of your current document handling system so that we can identify ways to deliver more features, greater reliability, and better service to your organization!